Privacy Policy

1. General Provisions

Qeralun ("we", "our company", "service") provides services for meal planning and ecotherapy for older adults. This Privacy Policy describes how we collect, use, store, and protect your personal data when using our website and services. We are committed to protecting your privacy and ensuring transparency in all matters related to the processing of personal data. We keep and protect your personal data when using our website and services. We are committed to protecting your privacy and ensuring transparency in all matters related to the processing of personal data.

2. Data We Collect

We collect various types of information to provide high-quality and personalized services:

Personal Information: Name, surname, email address, age, gender, which you provide during registration or filling out contact forms. This information is necessary for creating your account and personalizing nutrition recommendations. registration or filling out contact forms. This information is necessary for creating your account and personalizing nutrition recommendations.

Health Information: Data about your dietary preferences, allergies, health goals, physical activity level, which you voluntarily provide for creating an individualized nutrition plan. We process this sensitive data with special care.

Technical Information: IP address, browser type, operating system, timestamps of visits, pages you view on our website. These data are collected automatically to improve site functionality and security.

3. Purposes of data processing

Your personal data is used exclusively for lawful purposes:

Providing Services: Creating personalized nutrition plans, recommendations for ecotherapy and gardening, organizing group events and individual consultations. We analyze your needs and preferences to maximize the effectiveness of programs.

Communication: Responses to your inquiries, providing support, informing about new programs and events that may interest you. All communications are conducted with your consent and can be stopped at any time.

Improving Services: Analyzing website usage to optimize user experience, developing new features and services. We use anonymized data for researching the needs of our audience.

Security: Protection against fraud, unauthorized access, and ensuring compliance with legal requirements. We continuously monitor the system for suspicious activity.

4. Legal basis for processing

Processing of your personal data is carried out on the following legal grounds:

Consent: You voluntarily provide data when registering and filling out forms, clearly understanding the purposes of their use. Consent can be withdrawn at any time.

Contract execution: The processing is necessary to provide the services you have subscribed to, including consultations and nutrition programs.

Legal interests: Ensuring site security, preventing fraud, and improving service quality within your reasonable expectations.

5. Transfer of data to third parties

We do not sell or transfer your personal data to third parties for commercial purposes. Transfer may occur only in exceptional cases:

Service Providers: Reliable technical partners who help us provide services (hosting, email, analytics). All partners sign confidentiality agreements and ensure an appropriate level of protection.

Medical specialists: With your written consent, we may consult with qualified nutrition and health professionals to provide the best recommendations.

Legal requirements: In cases where disclosure is required by law or for the protection of rights and safety of our users.

6. Data protection and storage

Data security is our priority. We apply modern technological and organizational measures:

Encryption: All data is transmitted and stored using 256-bit SSL encryption. Your personal information is protected both during transmission and in our database.

Access: Only authorized personnel have access to personal data, and only to the extent necessary for performing their duties. All staff members undergo data security training.

Regular updates: We continuously update our security systems and conduct audits to identify potential vulnerabilities.

Storage period: Data is stored only as long as necessary to achieve the purposes of processing. Information about inactive accounts is deleted after 3 years of inactivity.

7. Your rights

In accordance with the current data protection legislation, you have the following rights:

Access to data: You can request a copy of all personal data we have about you, as well as information about how it is processed.

Correction: If your data is inaccurate or incomplete, you can request its correction or completion.

Deletion: You can request the deletion of your personal data if there are no longer lawful grounds for its processing.

Restriction of processing: In certain circumstances, you can request the restriction of processing your data.

Portability: You have the right to receive your data in a structured, commonly used format for transfer to another controller.

For the exercise of your rights, please contact us using the information provided below. We will respond to your request within 30 days.

8. Changes to the policy

We may periodically update this Privacy Policy to reflect changes in our practices or for legal reasons. We will notify you of any significant changes through the following methods:

Email: Notifications of important changes will be sent to the email address specified in your profile.

Notifications on the website: A visible notice will be posted on the home page of our site for at least 30 days.

Continued use of our services after the changes take effect indicates your consent to the updated Privacy Policy.

9. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights regarding personal data, please contact us:

We value your trust and are committed to protecting your privacy. Our team is ready to assist you with any questions regarding the processing of personal data and to ensure full transparency in our practices.